I just installed ArcGIS 10.6 but chose Advanced Concurrent Use instead of Advanced Single Use and did not set a license manager? AcrGIS Administrator will not let me change these options

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07-09-2018 01:23 PM
CelestealClark
New Contributor

I am a student trying to download ArcGIS on my laptop, I got it to download but during the installation wizard I chose the wrong setting, I chose advance concurrent use instead of advanced single use and I did not set a license manager which I need to open ArcMap. Can I change this or do I need to redownload the whole thing?

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3 Replies
DanPatterson_Retired
MVP Esteemed Contributor

Does your institute provide access to the license manager for download?

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LaureneKoman
Occasional Contributor III

The disabled options in the Administrator usually mean that you don't have Administrator rights on your computer.   changing licensing requires the app to change or add values in the HKLM registry area.   

JayantaPoddar
MVP Esteemed Contributor

Reboot your machine and open ArcGIS Administrator. Check if you are able to change the license type.

Usually, I don't need admin. rights to change the license type in ArcGIS Administrator. It is disabled when I have any ArcGIS Desktop application open on my machine/ Task Manager.



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