Select to view content in your preferred language

How can I track down all single use licenses in use?

6460
18
Jump to solution
11-04-2016 11:05 AM
deleted-user-t3dSviijg-m9
Deactivated User

Just getting started at my new job and I am trying to track down all the single use licenses currently being used. 

There are 18 single use licenses floating around out there. 

When I check the License Server Administrator, Single Use Availability is completely blank. 

I want to know if there is a way to find out what license codes are being used. What license codes are still available. And if any licenses were assigned to a computer, that person has left, and the computer was wiped clean. Technically that license is still "in use", right? I think this is the case on 2 computers.

Any help would be greatly appreciated!

0 Kudos
18 Replies
deleted-user-t3dSviijg-m9
Deactivated User

By Check out - do you mean "Borrow"? Where a user can borrow a license/extension for up to 30 days even off the network after borrowing? I would prefer to get our licensing situation to this as it gives the admin much more granular control. Though, with Borrowing if a computer gets broken, you are at the mercy of time since you can't force-check-in a borrowed license. You just have to wait until borrowed time runs out.

0 Kudos
deleted-user-t3dSviijg-m9
Deactivated User

I thought check-out was besically just showing when a user is currently accessing a concurrent license from the license server. I was not aware that a user could then take that license off network and continue. I thought it had to be "borrowed" for a set amount of time to be taken off network. 

0 Kudos
curtvprice
MVP Alum

Yes I meant borrow. Esri apparently changed terminology. Again.  Borrwing allows you to take a concurrent license and use it off line, disconnected from the network entirely. The administrator of the license server can modify the number of days to something more than 30 days, and the License Manager will report those borrowed licenses and who has them.

I understand concurrent licenses are more expensive because of all this flexibility.

Borrowing and returning concurrent use licenses—Help | ArcGIS for Desktop 

0 Kudos
deleted-user-t3dSviijg-m9
Deactivated User

Okay gotcha. Yeah the only downside is if the computer breaks or something similar, you have to wait for the time to run out on the borrow for the license to be added back to the pool. Checking out is essentially just using a concurrent license from the license server while remaining on the network.  I thought you were saying that checking out a concurrent license meant you could take it offline, I was about to scour the internet to find out how to do that! 

0 Kudos
RebeccaStrauch__GISP
MVP Emeritus

You can take it offline if you "borrow".  But see my caution about limiting the number of days so you don't lose a borrowed license.   You can't force an "un-borrow"

0 Kudos
deleted-user-t3dSviijg-m9
Deactivated User

Yes I completely agree. Just have to wait our the "Borrowed Time". If I am not mistaken, this is the only way to get a concurrent license off a network correct? Single Use will work fine, but if it is a concurrent license, it needs to be borrowed and returned.

0 Kudos
RebeccaStrauch__GISP
MVP Emeritus

In theory, you can transfer a concurrent license between machines....one the "user" side

Transferring licenses from one license manager to another—License Manager Guide | ArcGIS for Desktop 

but I have never tried it

Of course, the other option is using the Pro license.  That lets you go offline.

Licensing ArcGIS Pro—ArcGIS Pro | ArcGIS for Desktop 

0 Kudos
deleted-user-t3dSviijg-m9
Deactivated User

I looked at our My Esri account, unfortunately the previous person in my position Authorized all licneses under the generic admin name/account. So everything was authorized and being used by "the same person". No documentation was given in the "admin notes" to indicate who the user is or on what machine the licenses is being used on. I was able to track down the missing 8 license codes, and they were on machines that have re-imaged with Windows 10 before the codes could be de-authorized. I got ESRI to reset the 8 codes. 

0 Kudos
RebeccaStrauch__GISP
MVP Emeritus

As mentioned, don't be hard on your predecessor on lack of admin notes...that is a fairly new option and although I try to add them now, I too know that many are the generic assignment.

Glad to hear you were able to get the codes re-authorized.  Make sure to mark any helpful comments and mark the thread as answered so it can be closed.

0 Kudos