Pop-Up For Search Results in Map

[PBrandt]

I have a dashboard with maps for which I have configured the search widget. The search functions properly in Map Viewer, zooming to and highlighting the feature and showing the pop-up. In the Dashboard though, the search pans to the feature but doesn't highlight it or show the pop-up. I have search and pop-ups enabled on the maps, and I've tried republishing and re-adding the data. What else can I try to get the pop-up to appear for search results?