Map not loading in Dashboard (Appears as blank white box)

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08-25-2022 03:53 PM
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SeamusLombardo
New Contributor

Hello all,

I am seeking to add a map to my ArcGIS dashboard as I have many times before. The map loads fine when I look at it in map viewer:
map loading fine in ArcGIS online.PNG

Also, I have verified the sharing settings on the map as public. Then I go through the standard steps of loading the map into the dashboard:

1) selecting map
adding map.png

2) selecting the specific map:
adding map to dashboard.png

Then adjusting the map settings:
adding map to dashboard 3.png

However, the map just appears as a white box in my dashboard with no content:
map as blank white screen.PNG

I have tested this out on another computer to the same result (so it is not just my machine) and I have waited a day (to see if the map was still processing or something) and it is still happening.

Could anyone provide assistance?

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