Embedded content not updating in Operations Dashboard

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10-15-2019 12:19 PM
AdrianWelsh
MVP Honored Contributor

This seems like a simple thing and I wonder if it has to do with my hyperlink.

I have a simple dashboard with a map, a list, and an embedded content item.

I have it set up to where [ideally] the user clicks on the feature in the list and my embedded content changes. But this doesn't happen with some links. It's like the embedded content needs a small refresh nudge to refresh. Is there a way to force this refresh?

This is how I have it set up:

And the field it's referencing has values like this:

https://cdn.pannellum.org/2.5/pannellum.htm#panorama=https%3A%2F%2Fmeiamerica.com%2FGIS%2FImages%2F1...

and

https://cdn.pannellum.org/2.5/pannellum.htm#panorama=https%3A%2F%2Fmeiamerica.com%2FGIS%2FImages%2F1...

While these are kind of "complex" URLs, even when I simplify them, the content does not refresh

(simplified example: https://cdn.pannellum.org/2.5/pannellum.htm#panorama=https://meiamerica.com/GIS/Images/19085/6Pano.j... )

If I were to put an even simpler URL in the field, the content does refresh, so I know it's working for some links.

Am I doing something wrong?

tagging Derek Law

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DerekLaw
Esri Esteemed Contributor

Hi Adrian,

I checked with the Dashboard Dev team and they were able to provide a solution. In your URLs please change the '#' in the URL with a '?'. I believe this should address the issue.

Hope this helps,

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2 Replies
DerekLaw
Esri Esteemed Contributor

Hi Adrian,

I checked with the Dashboard Dev team and they were able to provide a solution. In your URLs please change the '#' in the URL with a '?'. I believe this should address the issue.

Hope this helps,

AdrianWelsh
MVP Honored Contributor

Derek Law

This is amazing! I was banging my head all over this and didn't even know I could change the #'s and ?'s and have it behave the same. What's weird is that I used another link that had a # in it (it was an html bookmark) and it worked just fine (though it was not the solution I was looking for). Anyways, this completely solves my problem! Thanks!