Select to view content in your preferred language

Dashboard Serial Chart Accesses Data But Doesn't Create Chart

243
2
10-21-2025 09:42 AM
Labels (1)
ZachBodenner
MVP Regular Contributor

Hello,

I'm working on migrating from Enterprise 11.1 to 11.5. Currently I'm trying to figure out why my dashboard is performing differently in the new 11.5 evcironment. In this case, serial charts seem to be accessing data correctly but will not show a chart, and instead just returns "No Data" in the builder, and a spinning disc in the dashboard view:

ZachBodenner_0-1761064804383.png

 

Above: Configuration in 11.5

ZachBodenner_1-1761064829372.png

 

Above: Configuration in 11.1

The web service driving the dashboard is functionally identical, but published to a different server instance with 11.5 installed as opposed to 11.1. The 11.5 serial chart is clearly able to pull the data but for some reason does not display despite identical config. 

Happy mapping,
- Zach
0 Kudos
2 Replies
MiaWhite34
Emerging Contributor

This is a known issue in ArcGIS Enterprise 11.5 dashboards. Check if the data source layer uses a view or date field—some 11.5 updates break chart rendering with certain field types. Try republishing the service with simplified field types or recreate the serial chart widget after clearing browser and dashboard cache.

0 Kudos
ZachBodenner
MVP Regular Contributor

Ah interesting, can you point me to the documentation? So I have all 'normal' (ie. pre 11.2) field types, so I don't think it's that. You're saying that the Dashboard might not work if the chart is based on a view rather than a feature class or database table?

Happy mapping,
- Zach
0 Kudos