Dashboard "Details" Element Not Resetting to Default Text When No Feature is Selected

[YashChikara]

Hello Everyone,

I'm running into an issue with one of my ArcGIS Dashboards. I've created a customized pop-up and connected it to a Details element in the dashboard. I’ve done similar setups before, where when no feature is selected, the Details element displays a default message like Click on the map to view information.

However, in this particular dashboard, the default text isn't showing up. Instead, when the dashboard initially loads, the Details element displays static information from one of the features—even though nothing is selected yet. When I click on the map, it updates correctly based on my selection, but if I clear the selection or deselect everything, it still continues to show the last selected feature's data instead of returning to the default message.

Note: I have already configured the Details element with the correct text under the settings for when no data is available or nothing is selected, but that message is not displaying as expected

Has anyone encountered this issue before? Is there something I might be missing in the configuration that prevents the Details element from resetting properly?

[JenniferAcunto]

It's important to know how filters work. If I have a filter for 'thunderstorms' in my storm map, it is not adding thunderstorm features, instead it is removing all features that are not thunderstorms. Therefore, when you do not have any filters selected, the default behavior is to show all of the features, not hide all the features. 

'No Data' means there is no data in the feature layer or that there is no features that match an applied filter. It does not activate when no filters have been applied. If you want your details element to display only when a point is selected on the map you have to check the 'render only when filtered' option when setting up your actions. 

Actions configuration

You would then add your custom message to the No selection box. 

No selection configuration

Dashboard with map and empty details pane.

ArcGIS Dashboards Actions