I have a student who is trying to start/login to Community Analyst Online (we also tried Business Analyst Online) on her laptop, She receives the error message list ed above (Critical service failed to initialize...). I have taught hundreds of students how to use these websites and I have never encountered this error message.
Any ideas? Account? Browser? Operating system?
Thanks in advance,
Allen Risley
GIS Specialist
California State University San Marcos
arisley@csusm.edu
Hi Allen- We were just alerted to this error from a student trying to use BAO on our campus (University of Minnesota). I have never seen this error either, Did you learn anything since Feb 11?
Thanks-
Kate
Hi Kate,
I did not receive any help from Esri regarding this GeoNet post, but I can tell you that the student was eventually able to use Community Analyst. I had recommended that she clear the cache and cookies on her web browser and did not hear back from her after that recommendation.
I just sent the student an email to see if it was the browser cleanup that made the difference.
Allen