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I use ArcGIS at my university. My university has the full version but I can't find the portal to sign into Collector. I looked in ArcGIS Administrator and just found : http://www.arcgis.com. I've contacted computer services and the professor with the licensing information. They don't know anything beyond what I've already done.
I need to use Collector and can't get to it.
What should I do next?
Donna,
You will need to download the Collector for ArcGIS App for whatever device you are using, (iOS, Android, etc), from their respective App Store.
Once you have the app downloaded you will just open the app and use your login credentials for your organization.