Select to view content in your preferred language

login name and pw won't work for Collector app

850
3
12-20-2013 07:57 AM
snappymaps
New Contributor
Hey guys,

I can log into the esri website with my login/pw like normal but I can't with the Collector for ArcGIS app. Any suggestions? Does the app require a separate login/pw?
Tags (2)
0 Kudos
3 Replies
RussRoberts
Esri Notable Contributor
Your account needs to be under an arcgis.com organization subscription and not a public/free account.

Russ
0 Kudos
snappymaps
New Contributor
Thanks for the response, Russ. Are you saying that I'd need an ArcGIS Online subscription to use ArcCollector?
0 Kudos
RussRoberts
Esri Notable Contributor
Yup so what you will need have is an account that is either covered under an ArcGIS Online subscription or Portal for ArcGIS.

Cheers
Russ
0 Kudos