Labels in Collector disappeared after https upgrade

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11-13-2020 02:38 PM
Occasional Contributor

Hi, I just pushed the button to update my AGOL to https. Now, my labels are not showing up in my Collector app. The labels were created in ArcPro before publishing. All of my layers are Featurelayers. When a user adds a new item, it needs to show the label. I have checked the map on my android device and the labels for my map are gone. In addition, the expression that I put in is no longer calculating. what gives? is there any way to undo what I just did (undo the https)?  My map is currently in production and the field guys/gals are freaking out.

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Esri Regular Contributor

Hi @LisaTunnell - did you get this sorted out? If not, please let us know or contact technical support. The switch to https should not have impacted labeling in Collector so we would like to diagnose what other changes may have caused this to occur. If you solved it, please post back so others can benefit from your wisdom :). Thanks!

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