Failed to download offline area - over slow connections

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2 weeks ago
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Occasional Contributor III

Enterprise 10.7.1, we cannot download offline areas when the latency between the remote user and the GIS Server machine is high. The remote Collector user get a generic error "Failed to download the offline area". We tried both Android Collector and new Field Maps apps.

Users a few states away have issues even on Wifi. Any tips here?

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