Collector 20.2 for Android Tablet Missing Decimal Point

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06-25-2020 11:35 AM
NickNuebel
New Contributor II

When entering values into double or single type fields in Collector 20.2 for Android, the keyboard doesn't have the decimal point. I'm using a Samsung Galaxy Tab Active 2 running Collector 20.2.  

The fields support the values-- you can paste in periods from the clipboard-- but that's not a real solution. What gives?

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Accepted Solutions
DougMorgenthaler
Esri Regular Contributor

This is a limitation of the default keyboard provided on some Android devices.  You can install a 3rd party keyboard like GBoard and set it as the default keyboard for the device. which will display the decimal button for these fields during entry.

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5 Replies
DougMorgenthaler
Esri Regular Contributor

This is a limitation of the default keyboard provided on some Android devices.  You can install a 3rd party keyboard like GBoard and set it as the default keyboard for the device. which will display the decimal button for these fields during entry.

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TravisNaibert
New Contributor

Thank you for the workaround. I will try it. I am still confused why the decimal point is available on the exact same android devices while using Classic Collector.

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NickNuebel
New Contributor II

Thanks, Doug. Installing GBoard and setting it as the default keyboard worked for me-- though, candidly, I'm not super excited that Collector requires a workaround for something as basic as data entry. 

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ColinLawrence
Esri Contributor

FYI there is a bug logged (BUG-000131801) for this through Tech Support. I encourage you to contact them and get yourself attached so we can effectively gauge how many are impacted by this. 

Colin

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NickNuebel
New Contributor II

Thanks for the tip. I've done so. 

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