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Can't Synchronise Replica / Download Map

12-17-2018 08:23 PM
New Contributor III

Hi there!

I have two problems:

1) I'm trying to synchronise data form my offline map. However, I'm getting following error message on my iPad (using Collector Classic):

Sync Error

An error occurred while synchronizing edits.

Unable to synchronise replica.

Create replica internal error

2) On my other device I'm not able to make the same map offline available. When I try to download the map I get this error message

Map Downloads Failed

Unable to download the map

Unable to synchronise replica. Please check your parameters.

Create replica internal error

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