Anyone else having a problem with downloading offline maps all of a sudden?

7505
31
Jump to solution
06-26-2019 01:15 PM
EthanDuke
New Contributor III

All of a sudden we are unable to download basemaps for offline data collection. The error states a mismatch in data type. It is occurring across all projects we conduct. Does anyone know what is happening? We are using "Classic" on our iPads.

31 Replies
Kylie
by Esri Regular Contributor
Esri Regular Contributor

Hi Mindy - I replied to your other comment as well, but the issue originally reported in this thread has been addressed. Please start a new thread with details of your map and we can help figure out what you are seeing. Thanks!

Esri Education Team
0 Kudos
Kylie
by Esri Regular Contributor
Esri Regular Contributor

The issue raised by the initial poster was fixed in an update to ArcGIS Online at the start of July. A summary of the issue:

The issue is specific to feature services with subtypes and one or more date fields (this includes editor tracking fields) when attempting to work offline.  This impacts all released versions of Collector, though the error messages may differ slightly.

This thread is locked for additional comments since the issue reported is now fixed. If you are still seeing issues, please create a new thread with details of the map not working for you and we can dig in and help.

Esri Education Team
0 Kudos