We are in the process of testing Collector for offline use. For the last few weeks I've been able to upload files to AGO, create a feature service and enable sync so we can edit in the offline mode. Yesterday I noticed however that this process is no longer working. I went back and checked our previous maps and features and the enable sync button is now greyed out. What's changed???
We are still running 10.1, and I'm posting my features directly to AGO (we are not using our Server). I've seen some postings where it says that you need 10.2.2 to enable offline editing, but if we are posting directly to ESRI's Servers through AGO do we need 10.2.2 on our end? This was working fine last week with our current configuration.
The issue originates in AGOL and results in an issue in Collector since we are not able to download the map for offline editing. For features that we've previously enabled sync on what you've described makes sense. The problem now however is that we're trying to load new features to AGOL and create hosted feature services and then enable sync on those. Sorry if my note before wasnt clear on that.
I just did another test tonight and I can get everything working, but I had to create a new map and then load the data into that map. Perhaps the original map got corrupted somehow? Is that even possible? I still can't enable sync from the original map. We should be able to move forward with the new map.