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get map data stuck loading Basemaps ?

53
2
yesterday
romainjanil
Regular Contributor

Hey there, get map data doesn't seem to work anymore on my side, it's stuck at loading Basemaps on a black screen. CE 2024.1, tried on multiple machines same thing (win11)...any idea ? 

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2 Replies
JonasObertuefer
Esri Contributor

Hi Romain,

Do you see any message in the dialog? Can you provide a screenshot of how it looks?

Best,
Jonas

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romainjanil
Regular Contributor

romainjanil_0-1743771949955.png

Sure it just hangs on loading Basemaps step and nothing happens

 

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