CityEngine "Get Map Data" Map Not Show Up

[WensupYang]

Hi, I'm new to CityEngine and I'm trying to use it for a Designothan to build a 3D modle of my local neighborhood. 

I login successfully, but when I click Get Map Data, the dialogue shows up but no map info shows up. I check my internet and that doesn't seem to have a problem. Any help would be much appreciated!

Best,

Wen

[Luiz_AmadeuCoutinho]

Witch CE version are you using?

Did you see :

https://community.esri.com/message/884000-re-get-map-data-ok-box-greyed-out?commentID=884000#comment...  

https://community.esri.com/message/878226-get-map-date-doesnt-work?q=get%20map%20data 

[WensupYang]

Hi, Luiz

Thank you for trying to help me out.

My CE version is Esri CityEngine 2019.1.5704 (Build Date: 190903, release, macosx-64bit). I believe it is the newest one.

I checked the connectivity. No problem there.

I also tried to start a new project with No preset coordinates system. Still not working. 

I appreciate your help!

[AnastasiaAndreasen]

Hi Wen, I have the same problem. Did you manage to find the solution?

[TokyoSteve]

Did you find a solution to this probelm. Cant figure it out myself :S

[TatiannaSwenda1]

I am having the same issue. Using 2019.1 version.  Online connection ok.  Get map data feature is not working regardless of whether the scene has a coordinate system assigned. #GetMapDataFeatureNotWorking‌

[MohammadsaleemZaheer]

you must be signed in to an arcgis online portal to download elevation data. i have see this warning . how we fix it? Thank you.

[Rob1821]

Have you find the solution?

[yjiang]

I still have this problem. Is there any solutions?

[anthonysirna]

I'm having the same problem. Has anyone found a solution?