arcgis cityengine

[nojima]

hi,

I've got a problem with ESRI CityEngine download. I have a required license but I cannot find a downloading link anywhere. So my question is: how can I download ArcGIS CityEngine?

[Corey_M]

Hi @nojima 

The latest versions of Esri software are available for download from the Downloads page in My Esri. The Downloads page displays a list of software downloads the Esri account is eligible to install, along with installation guides.

You should find ArcGIS CityEngine listed under All Other Products. 

More information can be found in the following links - 

How To: Download and install Esri software from the new My Esri page

How To: Download and install Esri software from My Esri Classic

I hope this helps!

Thank you,

Corey

[BillFox]

We don't see v2022.1 on MyEsri for download. 

https://doc.arcgis.com/en/cityengine/latest/install/windows/welcome-to-the-cityengine-windows-instal...

The online docs list v2022.1

https://support.esri.com/en/Products/More-Products/arcgis-cityengine/arcgis-cityengine/2022-1#produc...

v2022.1 shows released October 20, 2022

[Corey_M · Accepted solution]

Hi @BillFox 

That is quite unusual as I have access to the 2022.1 download via My Esri. 

I would recommend raising a support case with your Local Distributor who can investigate this further and look to get the most recent version added to the Organisations My Esri. 

Thank you, 

Corey

[BillFox]

I contacted our Esri CS and they fixed it to show up for us now on my esri. Thank you