Esri Business Analyst 10.5.1 Address Coder Toolbox not licensed

[Jeffcheng1]

Hi, 

I have problem to use Address coder in BA 10.5.1. And I have BA license and authorized in ArcGIS. 

It pop up error like:

"Failed to execute. Parameters are not valid.

ERROR 000824: The tool is not licensed.

Failed to execute (SetupCustomersByTable)."

I test the Arcpy in ArcMap 10.5.1. It shows "Notlicensed" if I enter "arcpy.CheckOutExtension("Business")", but BA works totally fine if I enter "rcpy.CheckOutExtension("BusinessPrem") and allother module works fine under BusinessAnalyst Toolbox. 

On the extensions panel, I have two Business Analyst option, but only able to check one, another one is Not authorized.

Does anybody know the reason why BA is not working? Thanks in advance. 

[PavanYadav]

Hi Levi,

I am not sure if JC_UMASSMED have had a chance to work with Support Services. But, if you're available can you please contact us at 888-377-4575 X 2 to have a case created?

Thank you.

Pavan Yadav

Technology Lead, Esri

[Levi_Bonnell]

I ended up downloading arcgis 10.6.1 and 2018 BA. Everything worked. 

Thanks 

[PavanYadav]

Thank you for the update. I am glad you have been able to resolve the issue.

Regards,

Pavan Yadav

Technology Lead, Esri