invite_users() method to add external users to groups in ArcGIS Online portal not working

[DeirdreSmyth]

Hi There,

I have set up some code to be able to add a single user to multiple groups in arcgis online.  This works fine when using the add_users() or the invite_users() methods for an internal user but when I try to do it for an external user with the invite_users() method it doesn't work. 

The method returns the value 'True' but it doesn't actually do anything.  I have sent invitations to the same user using the button on the group page so the user and group are setup correctly.

Is it possible to add external users to groups using python, do I need to specify that these users are external somewhere?  Any help gratefully received!

[David_McRitchie]

Hey Deirdre,

Can we just confirm that the group has been configured for external users to be able to be added? The documentation here shows the setting that needs to be enabled for this.

[DeirdreSmyth]

Hi David,

Yes the group is set up to allow users from any organization to join and as a test I invited the external test user to the group using the button on the group details page and they received the invitation ok so in theory it should work. 

Dee

[DeirdreSmyth]

This is the code I am using:

[DeirdreSmyth]

@David_McRitchie I'm just wondering if you have any further advice on this issue? If there is anything I need to add to the above code to get it to work that you can think of please let me know, it would be greatly appreciated!

Thanks and regards,

Dee

[MTracy1]

@David_McRitchie Was there a resolution for this question? I have an almost identical problem and script, and have verified that both the groups and user settings are configured correctly, because I can add them manually one at a time. Is the API capable of searching external orgs for either an external username or the external user's associated email?