PictureMarkerSymbol not working on Internet Explorer 11

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11-19-2018 06:08 AM
Shane_
by
New Contributor II

Hello,

Are there any known issues using the PictureMarkerSymbol in a point renderer on Internet Explorer 11? It works fine on Chrome (v70) but not on IE. 

I'm using the 4.9 API.

Thanks,

Shane

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3 Replies
Noah-Sager
Esri Regular Contributor

Hi Shane, do you see any errors in the console? I just tested this sample with PictureMarkerSymbol and IE11, and it works for me:

JS Bin - Collaborative JavaScript Debugging 

The issue could be related to the path to the image file, or something else in the code that is not IE11 compliant.

Shane_
by
New Contributor II

Hi Noah,

It works fine in IE with the https://static.arcgis.com/images/Symbols/Shapes/BlackStarLargeB.png from your example. I've also tried to include the BlackStarLargeB.png directly in my MVC project. This also works fine on Chrome but not in IE. Could this be something to do with http versus https? Also, where can I get the fill list of PNGs available to use from https://static.arcgis.com/images/Symbols

Thanks,

Shane

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Noah-Sager
Esri Regular Contributor

Hi Shane. Well, I'm glad to hear that the test app works at least. It sounds like the issue is related to how IE11 is communicating with the requested resource. The issue could be SSL related (http vs https, as you suggested), or CORS related (if the server hosting the image is acting suspicious to the server hosting the app), or some other issue with IE11 (e.g. some potential research ideas to test in this article: 7 Most Common Internet Explorer Issues (And Easy Ways to Fix Them). I would suggest doing some research using your specific OS (windows version) and IE11 version (up to three decimal places, for example, mine is: 11.726) and seeing if there are any Microsoft forums or StackOverflow posts where other people have shared similar experiences.

Also, look in the console for errors. Maybe this is just a 404 error if you're trying to access an image locally, or is there some other kind of server error?

With regards to resources available on static.arcgis.com, the only list I have are for Esri Web Style Symbols. I'm not sure if this will actually help you in your case though.

Example:

Esri Web Style Symbols | ArcGIS API for JavaScript 4.9 

I would suggest looking for images also hosted on https by trustworthy domains and see if you can find some resources that will make your IE11 happy. Hope this helps.

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