Is there a way to provide the ArcGIS Route Service with address info to prevent incorrect routes?

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07-27-2015 09:34 AM
DougHoman
New Contributor

We are using the route service to generate optimized routes with directions for lists of up to 150 addresses.  We are providing the rooftop lat/lon that we have obtained from another data source as specified in the Route service Stop parameter.  The problem is for houses that border multiple streets the route service sometimes routes the house as if its on the wrong street.  Often this is for big lots where the house sits back on the property and has a larger street behind and closer to the house.  The route service provides directions as if the house can be accessed from the larger street that the house is closer to rather then the street that has access to the house.

Is there a way to provide the address or a street "hint" to let the route service know which street the location should be accessed from, or any other options to fix this problem?

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TomSellsted
MVP Regular Contributor

Doug,

I have experienced this problem too.  Mostly at mobile home parks in a public safety vehicle routing context.  Rooftop points are great for showing a location, but have problems when you are routing them.  Using driveway addresses will solve this problem.  Then you are routing them to a location nearest the street network which will give you much better routing results. 

If you don't have driveway addresses you can look at creating linear barriers that can be used to solve your route.  A line barrier creates a fence that won't allow the route to get to the point through the fence.  It must go around to solve the route properly.

Regards,

Tom