When using ESRI basemap, the printing service works fine, but when i turn to my own local basemap, the printing always fails.
Anyone have any idea about this issue?
Hi Muhammad. There are a lot of potential issues that could cause this. First, what is the error message you see? You should be able to open up the Developer Tools and look at the Network Traffic to find the request sent to the print service, and then look at the response to that request to find more information.
Second, what print service are you using? Is it your own local print service, or utility.arcigs.com?