Basic Viewer web app on mobile devices

[andreagazzoni]

Hi everyone, I have made a Basic Viewer web app based on a map built through ArcGIS Online (I have a Public Account). Then I have embedded the app in a website. It works great, although it seems to have some issues when it comes to mobile devices with small screens like iPhones and smartphones. It occasionally freezes, and all the boxes (pop-up, layer list, legend etc) do not resize in a responsive fashion. Could you please help me figure out how to optimize the app so that it works smoothly on mobile devices? 

Thanks,

Andrea

[KellyHutchins]

I have seen some issues reported when the Basic Viewer is embedded into another web page and viewed on mobile devices. So far I have not been able to reproduce the issues but we did make some updates to that configurable app for last weeks release that I think may help. To test can you try creating a new Basic Viewer app and embed that in your site to see if it works for you?