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ArcGISDynamicMapServiceLayer Will not display

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01-21-2011 11:25 AM
PaulLang
Deactivated User
For some reason after moving to 10.0 ArcGISDynamicMapServiceLayers will not display.
ArcGISTiledMapServiceLayer work fine, any clue?
Tags (2)
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18 Replies
PaulLang
Deactivated User
Referenced Libraries
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PaulLang
Deactivated User
What I just discovered is this, if I reduce the size of my browser window the services will display.
Image size limits somewhere?
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RobertScheitlin__GISP
MVP Emeritus
Paul,

   In Flash Player 9 the limits were simple not bitmapdata above 2880x2880. Now with Flash Player 10 that is even bigger. But unless you are trying to display on a big screen TV you are unlikely to reach this limit. Have you used Fiddler or something along that line to see the request and response traffic?
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PaulLang
Deactivated User
IE 8
Dell 27" Monitor

From Fiddler
On expansion of window:
# Result Protocol Host URL Body Caching Content-Type Process Comments Custom
6 404 HTTP gcgis /ArcGIS/rest/services/Daily/NewDynamic/MapServer/export?transparent=true&f=image&bbox=1355582%2E4690162383%2C537488%2E0281804466%2C1368784%2E780923587%2C543439%2E9410309125&dpi=96&bboxSR=2264&size=2125%2C958&imageSR=2264&format=png8 1,245  text/html iexplore:5524  

When browser window is small:
# Result Protocol Host URL Body Caching Content-Type Process Comments Custom
5 200 HTTP gcgis /ArcGIS/rest/services/Daily/NewDynamic/MapServer/export?transparent=true&f=image&bbox=1355582%2E4690162383%2C538096%2E8877413502%2C1367914%2E9815508677%2C543439%2E9410309125&dpi=96&bboxSR=2264&size=1985%2C860&imageSR=2264&format=png8 149,225 max-age=86400   image/png iexplore:5524

The Body column within Fiddler, when the value exceeds 185,000 the service goes away.
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RobertScheitlin__GISP
MVP Emeritus
Paul,

   Ok, so what resolution is your 27" monitor running at then?
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PaulLang
Deactivated User
2560 x 1440 Landscape
I have changed to much lower, but same result.
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RobertScheitlin__GISP
MVP Emeritus
Paul,

    This is definitely a new one maybe tech support will get back to you soon.
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PaulLang
Deactivated User
I just tested Fire-Fox just to see if it was an IE 8 issue, but unfortunately not.
Thanks for all your help!
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PaulLang
Deactivated User
This will fix it!  Explains my random blank images...

From Tech Support:
Every map service's config file has <MaxImageHeight> and <MaxImageWidth> properties set to 2048 by default. You will need to modify those values to be able to generate larger maps. I think 27 inch monitors have a resolution of 2560x1440 pixels. Restarting SOM afterwards should reflect the changes. Here is more documentation on this:

http://help.arcgis.com/en/arcgisserver/10.0/help/arcgis_server_dotnet_help/index.html#//0093000000mr...
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