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Pop-up not showing up in in Web Scene

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02-06-2020 05:52 AM
EuricoCordeiro
Emerging Contributor

Hi,

I am having an issue with my Scene Layer, the pop-up is not showing up.

I've tried already all this steps:

How To: Configure the hosted scene layer pop-up in an ArcGIS Online web scene 

Is anyone having the some issue?

Thanks

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6 Replies
PanGIS
by
Frequent Contributor

Hi Eurico Cordeiro

After you save the layer, refresh the session or logout and login.

The change will be shown then.

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EuricoCordeiro
Emerging Contributor

Hi, I am guessing that's not so simple. Thanks anyway

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PanGIS
by
Frequent Contributor

Have you tried?

I just tried. It didn't work until I refreshed the session.

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RussRoberts
Esri Notable Contributor

Can you share your layers(scene and associate feature layer) and web scene?

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PanGIS
by
Frequent Contributor

If is not showing up at all, have you enable it in Layer Properties of you web scene?

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EuricoCordeiro
Emerging Contributor

Yes, it's enabled. The interesting thing is if I add a Feature Layer to my Web Scene the pop-up works well. The issue is only with Scene Layers.

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