topic Re: Is there a widget to show a log of communication associated with a specified point? in Web AppBuilder Custom Widgets Questions

Is there a widget to show a log of communication associated with a specified point?

AdrianWelsh — Thu, 23 Mar 2023 14:45:16 GMT

I'm wondering if there is a way for a user to put in a point on a Web AppBuilder map, and then on a side panel let them put in chat and email communications. Ideally, this side panel would let the user continually update this log of communication with in-bound and out-bound messages. Though, I really don't know how this would be stored on a database side. Any direction on this would be helpful!

I imagine I would create this custom widget in WAB Developer Edition, and likely the latest update that recently came out - 2.27. Unless something like Experience Builder could handle this. Thanks!

Re: Is there a widget to show a log of communication associated with a specified point?

LanceCole — Thu, 23 Mar 2023 16:29:45 GMT

@AdrianWelsh ,

With AppBuilder and Javascript API 3.x being retired in July 2024, I would use Experience Builder.

You could save your chats to a database table and connect them together using a 1:M relationship class through a static Global ID on the point feature to a GUID on each chat thread. In Experience builder, you can connect widgets together using actions as outlined in the ESRI document Add and connect widgets.

Re: Is there a widget to show a log of communication associated with a specified point?

AdrianWelsh — Mon, 27 Mar 2023 12:58:33 GMT

Lance,

Thanks for the response. That makes sense about a separate database table. I suppose it's time for me to start exploring the world of experience builder! Though, I am hesitant...