topic Re: problems with hardware acceleration on windows 10 pc in Water Utilities Questions https://community.esri.com/t5/water-utilities-questions/problems-with-hardware-acceleration-on-windows-10/m-p/250778#M531 <HTML><HEAD></HEAD><BODY><P>you can try your user profile as suggested here</P><P><A href="http://desktop.arcgis.com/en/arcmap/latest/get-started/administer/error-reporting-for-arcgis-software-crash-data.htm">http://desktop.arcgis.com/en/arcmap/latest/get-started/administer/error-reporting-for-arcgis-software-crash-data.htm</A></P></BODY></HTML> Thu, 18 Jan 2018 20:38:39 GMT DanPatterson_Retired 2018-01-18T20:38:39Z problems with hardware acceleration on windows 10 pc https://community.esri.com/t5/water-utilities-questions/problems-with-hardware-acceleration-on-windows-10/m-p/250773#M526 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>I have a windows 10 laptop that when I bring in tutorial data into ArcMap 10.2.1 from the editing exercise 1 it does not load and then bombs me out of the application.</P><P></P><P>I suspect this to be because I selected accept hardware acceleration but need to narrow this down as our IT department cant seem to disable hardware acceleration now I have selected to use it.</P><P></P><P>Any help would be much appreciated, or is there a specific install for windows 10 I should be using</P><P></P><P>Regards</P></BODY></HTML> Wed, 17 Jan 2018 11:29:50 GMT https://community.esri.com/t5/water-utilities-questions/problems-with-hardware-acceleration-on-windows-10/m-p/250773#M526 Anonymous User 2018-01-17T11:29:50Z Re: problems with hardware acceleration on windows 10 pc https://community.esri.com/t5/water-utilities-questions/problems-with-hardware-acceleration-on-windows-10/m-p/250774#M527 <HTML><HEAD></HEAD><BODY><P>turn it off in arcmap options, then load your data</P><P><IMG alt="" class="image-1 jive-image" src="https://community.esri.com/legacyfs/online/393211_hardware_acceleration.png" style="width: 380px; height: 522px;" /></P></BODY></HTML> Thu, 18 Jan 2018 17:27:05 GMT https://community.esri.com/t5/water-utilities-questions/problems-with-hardware-acceleration-on-windows-10/m-p/250774#M527 DanPatterson_Retired 2018-01-18T17:27:05Z Re: problems with hardware acceleration on windows 10 pc https://community.esri.com/t5/water-utilities-questions/problems-with-hardware-acceleration-on-windows-10/m-p/250775#M528 <HTML><HEAD></HEAD><BODY><P>I have tried this but still crashes as might be another issue I a.m. thinking</P></BODY></HTML> Thu, 18 Jan 2018 20:19:53 GMT https://community.esri.com/t5/water-utilities-questions/problems-with-hardware-acceleration-on-windows-10/m-p/250775#M528 Anonymous User 2018-01-18T20:19:53Z Re: problems with hardware acceleration on windows 10 pc https://community.esri.com/t5/water-utilities-questions/problems-with-hardware-acceleration-on-windows-10/m-p/250776#M529 <HTML><HEAD></HEAD><BODY><P>perhaps your machine specs aren't up to scratch, or it is the arcmap version (10.2.1... I think it was retired, so you would have to troll the support site for legacy error messages)</P></BODY></HTML> Thu, 18 Jan 2018 20:23:59 GMT https://community.esri.com/t5/water-utilities-questions/problems-with-hardware-acceleration-on-windows-10/m-p/250776#M529 DanPatterson_Retired 2018-01-18T20:23:59Z Re: problems with hardware acceleration on windows 10 pc https://community.esri.com/t5/water-utilities-questions/problems-with-hardware-acceleration-on-windows-10/m-p/250777#M530 <HTML><HEAD></HEAD><BODY><P>When it exits do you know if it writes to any logs</P></BODY></HTML> Thu, 18 Jan 2018 20:30:06 GMT https://community.esri.com/t5/water-utilities-questions/problems-with-hardware-acceleration-on-windows-10/m-p/250777#M530 Anonymous User 2018-01-18T20:30:06Z Re: problems with hardware acceleration on windows 10 pc https://community.esri.com/t5/water-utilities-questions/problems-with-hardware-acceleration-on-windows-10/m-p/250778#M531 <HTML><HEAD></HEAD><BODY><P>you can try your user profile as suggested here</P><P><A href="http://desktop.arcgis.com/en/arcmap/latest/get-started/administer/error-reporting-for-arcgis-software-crash-data.htm">http://desktop.arcgis.com/en/arcmap/latest/get-started/administer/error-reporting-for-arcgis-software-crash-data.htm</A></P></BODY></HTML> Thu, 18 Jan 2018 20:38:39 GMT https://community.esri.com/t5/water-utilities-questions/problems-with-hardware-acceleration-on-windows-10/m-p/250778#M531 DanPatterson_Retired 2018-01-18T20:38:39Z Re: problems with hardware acceleration on windows 10 pc https://community.esri.com/t5/water-utilities-questions/problems-with-hardware-acceleration-on-windows-10/m-p/250779#M532 <HTML><HEAD></HEAD><BODY><P>Superb will try tomorrow when back at work</P></BODY></HTML> Thu, 18 Jan 2018 20:45:42 GMT https://community.esri.com/t5/water-utilities-questions/problems-with-hardware-acceleration-on-windows-10/m-p/250779#M532 Anonymous User 2018-01-18T20:45:42Z