topic Re: Automated Notification System for Water District in Water Utilities Questions

Automated Notification System for Water District

GeorgeHilton__GISP — Tue, 17 Jul 2018 14:19:07 GMT

We are looking at implementing an automated notification system to contact our water customers and alert them during times of scheduled service, shutdowns, etc. I wanted to reach out and see what software/solutions some others are using for their automated notifications. Any ideas or suggestions are welcome.

Thanks,
George Hilton
Town of Queensbury, NY

Re: Automated Notification System for Water District

JakeSkinner — Tue, 17 Jul 2018 14:44:09 GMT

Hey George,

Take a look at the Public Notification widget that is used with Web AppBuilder:

Public Notification | ArcGIS Solutions for Local Government

Re: Automated Notification System for Water District

GeorgeHilton__GISP — Tue, 17 Jul 2018 14:51:03 GMT

Jake,

Thanks for the link. I may not have been as clear as I could have been with my original post. What we are looking for is a system to notify customers with an automated phone call once we do identify customers we want to contact with our GIS.

Thanks,
George

Re: Automated Notification System for Water District

MartinPflanz — Tue, 17 Jul 2018 16:25:12 GMT

George, great group poll question to ask here! While you wait for a few replies to come in from others, you may want to check out GeoDecisions notify as an example – an Esri business partner https://www.geodecisions.com/notify

Several Esri-using accounts run the service and we have heard positive feedback from them. On the positive, it is fully integrated with ArcGIS Online/Portal.

~Martin

Re: Automated Notification System for Water District

GeorgeHilton__GISP — Tue, 17 Jul 2018 19:24:02 GMT

Martin,

Thanks for the information !

George