topic Re: Snap2Map on iPhone6 in T3G Questions https://community.esri.com/t5/t3g-questions/snap2map-on-iphone6/m-p/853796#M391 <HTML><HEAD></HEAD><BODY><P>Snap2Map is fussy on Cap/small letters in your login. (Some apps, such as AGO MapViewer, are not fussy about capitalization in username.) I suggest trying in sequence:</P><UL><LI>Log in to AGO Map Viewer to review what "should work"</LI><LI>Go to <A href="http://www.arcgis.com/home/troubleshoot.html">http://www.arcgis.com/home/troubleshoot.html</A> and request your usernames, to get a listing of the exact capitalization used in your usernames</LI><LI>Flick-quit Snap2Map to make sure it has been completely exited. Might even try cold-booting the phone</LI><LI>Test your login.</LI></UL><P>It should work.</P><P>Charlie</P></BODY></HTML> Mon, 31 Jul 2017 00:00:19 GMT CharlieFitzpatrick 2017-07-31T00:00:19Z Snap2Map on iPhone6 https://community.esri.com/t5/t3g-questions/snap2map-on-iphone6/m-p/853795#M390 <HTML><HEAD></HEAD><BODY><P>It's not letting me log in on my phone. Very weird because I can log into geonet and Survey123.&nbsp;</P></BODY></HTML> Sun, 30 Jul 2017 18:05:07 GMT https://community.esri.com/t5/t3g-questions/snap2map-on-iphone6/m-p/853795#M390 EllenFoster 2017-07-30T18:05:07Z Re: Snap2Map on iPhone6 https://community.esri.com/t5/t3g-questions/snap2map-on-iphone6/m-p/853796#M391 <HTML><HEAD></HEAD><BODY><P>Snap2Map is fussy on Cap/small letters in your login. (Some apps, such as AGO MapViewer, are not fussy about capitalization in username.) I suggest trying in sequence:</P><UL><LI>Log in to AGO Map Viewer to review what "should work"</LI><LI>Go to <A href="http://www.arcgis.com/home/troubleshoot.html">http://www.arcgis.com/home/troubleshoot.html</A> and request your usernames, to get a listing of the exact capitalization used in your usernames</LI><LI>Flick-quit Snap2Map to make sure it has been completely exited. Might even try cold-booting the phone</LI><LI>Test your login.</LI></UL><P>It should work.</P><P>Charlie</P></BODY></HTML> Mon, 31 Jul 2017 00:00:19 GMT https://community.esri.com/t5/t3g-questions/snap2map-on-iphone6/m-p/853796#M391 CharlieFitzpatrick 2017-07-31T00:00:19Z