topic Re: Polling Place Details not showing on Mobile Devices in State & Local Government Questions

Polling Place Details not showing on Mobile Devices

JustinNettleton — Sat, 11 Dec 2021 06:17:54 GMT

I have set up the Election Polling places app. Everything is working just fine and the map is public. I tried it out on my iphone and an android tablet and all the layers show up just fine. When I click on the map to find my polling place, and I click on the box that is supposed to show me the Polling place details for that area, nothing shows up in the Details box. The directions and the Comment parts work just fine, just can't get the polling place details to show up at all. Same thing happens if I just tap on the polling place points.

Is there some setting you have to set somewhere that allows this info to be populated on mobile devices?

Below is the area of the config.js with the services.

Thanks in advance for any suggestions or help.

// ------------------------------------------------------------------------------------------------------------------------
    // OPERATIONAL DATA SETTINGS
    // ------------------------------------------------------------------------------------------------------------------------
    // Choose if you want to use WebMap or Map Services for operational layers
    UseWebmap: false,

    // if using WebMap, specify WebMapID within quotes, otherwise leave this empty and configure operational layers
    WebMapId: "6706a58177074f38963240d46dd01218",
    // if using WebMap, rest of the operational data settings will be pickedup from WebMap

    // if not using WebMap, set the following options
    // Configure operational layers:
    PollLayer:
          {
              ServiceUrl: "http://klingon/arcgis/rest/services/Public/PollingPlaces/MapServer/0",
              Image: "images/pollingPlace.png",
              UseImage: false
          },
    PollMobileLayer:
          {
              ServiceUrl: "http://klingon/arcgis/rest/services/Public/PollingPlaces/MapServer/0",
              Image: "images/pollingPlace.png",
              UseImage: false
          },

    PrecinctLayer:
          {
              ServiceUrl: "http://klingon/arcgis/rest/services/Public/Precincts/MapServer/0",
              Color: "#00ff00",
              Alpha: 0.75,
              UseColor: false
          },

    PrecinctOfficeLayer: "http://klingon/arcgis/rest/services/Public/PollingPlaces/MapServer/1",

    PollingCommentsLayer: "http://klingon/arcgis/rest/services/Public/PollingPlaces/FeatureServer/2",

Re: Polling Place Details not showing on Mobile Devices

RafaelFernandez1 — Sat, 11 Dec 2021 06:17:56 GMT

Same problem for me.

// ------------------------------------------------------------------------------------------------------------------------
    // OPERATIONAL DATA SETTINGS
    // ------------------------------------------------------------------------------------------------------------------------
    // Choose if you want to use WebMap or Map Services for operational layers
    UseWebmap: false,

    // if using WebMap, specify WebMapID within quotes, otherwise leave this empty and configure operational layers
    WebMapId: "6706a58177074f38963240d46dd01218",
    // if using WebMap, rest of the operational data settings will be pickedup from WebMap

    // if not using WebMap, set the following options
    // Configure operational layers:
    PollLayer:
          {
              ServiceUrl: "http://klingon/arcgis/rest/services/Public/PollingPlaces/MapServer/0",
              Image: "images/pollingPlace.png",
              UseImage: false
          },
    PollMobileLayer:
          {
              ServiceUrl: "http://klingon/arcgis/rest/services/Public/PollingPlaces/MapServer/0",
              Image: "images/pollingPlace.png",
              UseImage: false
          },

    PrecinctLayer:
          {
              ServiceUrl: "http://klingon/arcgis/rest/services/Public/Precincts/MapServer/0",
              Color: "#00ff00",
              Alpha: 0.75,
              UseColor: false
          },

    PrecinctOfficeLayer: "http://klingon/arcgis/rest/services/Public/PollingPlaces/MapServer/1",

    PollingCommentsLayer: "http://klingon/arcgis/rest/services/Public/PollingPlaces/FeatureServer/2",

Re: Polling Place Details not showing on Mobile Devices

JustinNettleton — Wed, 04 Sep 2013 12:08:42 GMT

Still having an issues with this problem. Wondering if anyone has as clue what the issue may be?

Thanks,

Re: Polling Place Details not showing on Mobile Devices

JustinNettleton — Fri, 13 Sep 2013 12:16:33 GMT

I contacted ESRI and this is actually a bug in the software and there is no current work around for the issue.

The reference number for this bug is:
[#NIM093615 The details page in a pop-up for an Election Polling Place template fails to show the details when it is opened in an iphone or an Android device. ]

Thanks,

Re: Polling Place Details not showing on Mobile Devices

OliviaWattson — Wed, 18 Sep 2013 11:54:06 GMT

Even I am having the similar issue. Kindly provide useful solutions.