topic Basemap does not display on iPhone at startup in State & Local Government Questions https://community.esri.com/t5/state-local-government-questions/basemap-does-not-display-on-iphone-at-startup/m-p/566842#M3706 <HTML><HEAD></HEAD><BODY><SPAN>My Basemap does display when using the Tax Parcel Viewer 10.1 on the iPhone.&nbsp; It works fine in the desktop web browser.&nbsp; In order to get the map to display i zoom in one level and the Basemap turns on.&nbsp; My guess is there is a problem with how i cached my basemap.</SPAN><BR /><BR /><SPAN>To see the service I am using please see below:</SPAN><BR /><BR /><A href="http://arcgisweb.roanokecountyva.gov/arcgisweb/rest/services/LGM/ImageryReferenceOverlay4/MapServer">http://arcgisweb.roanokecountyva.gov/arcgisweb/rest/services/LGM/ImageryReferenceOverlay4/MapServer</A><BR /><BR /><SPAN>Any help would be greatly appreciated!</SPAN><BR /><BR /><SPAN>Thanks,</SPAN><BR /><SPAN>David</SPAN></BODY></HTML> Fri, 01 Mar 2013 19:37:35 GMT davidwray 2013-03-01T19:37:35Z Basemap does not display on iPhone at startup https://community.esri.com/t5/state-local-government-questions/basemap-does-not-display-on-iphone-at-startup/m-p/566842#M3706 <HTML><HEAD></HEAD><BODY><SPAN>My Basemap does display when using the Tax Parcel Viewer 10.1 on the iPhone.&nbsp; It works fine in the desktop web browser.&nbsp; In order to get the map to display i zoom in one level and the Basemap turns on.&nbsp; My guess is there is a problem with how i cached my basemap.</SPAN><BR /><BR /><SPAN>To see the service I am using please see below:</SPAN><BR /><BR /><A href="http://arcgisweb.roanokecountyva.gov/arcgisweb/rest/services/LGM/ImageryReferenceOverlay4/MapServer">http://arcgisweb.roanokecountyva.gov/arcgisweb/rest/services/LGM/ImageryReferenceOverlay4/MapServer</A><BR /><BR /><SPAN>Any help would be greatly appreciated!</SPAN><BR /><BR /><SPAN>Thanks,</SPAN><BR /><SPAN>David</SPAN></BODY></HTML> Fri, 01 Mar 2013 19:37:35 GMT https://community.esri.com/t5/state-local-government-questions/basemap-does-not-display-on-iphone-at-startup/m-p/566842#M3706 davidwray 2013-03-01T19:37:35Z Re: Basemap does not display on iPhone at startup https://community.esri.com/t5/state-local-government-questions/basemap-does-not-display-on-iphone-at-startup/m-p/566843#M3707 <HTML><HEAD></HEAD><BODY><SPAN>David -</SPAN><BR /><BR /><SPAN>This is most likely related to the initial extent you have set for the app.&nbsp; The extents behave differently on phones than then do in desktop browsers because of the pixel resolutions and screen sizes.&nbsp; The best solution right now is to shrink the size of your browser to essentially the size of a smartphone and then use the extent helper to grab the coordinate values for your community.</SPAN><BR /><BR /><SPAN>Scott</SPAN></BODY></HTML> Fri, 26 Apr 2013 11:37:52 GMT https://community.esri.com/t5/state-local-government-questions/basemap-does-not-display-on-iphone-at-startup/m-p/566843#M3707 ScottOppmann 2013-04-26T11:37:52Z