idea Radiometric Thermal Ortho Processing for DJI Matrice 4T in Site Scan Manager in Site Scan Manager Ideas

Radiometric Thermal Ortho Processing for DJI Matrice 4T in Site Scan Manager

festrada-ayala — Mon, 29 Dec 2025 19:23:42 GMT

We’d like to request the ability to process thermal imagery from the DJI Matrice 4T in Site Scan Manager, in order to create radiometric thermal orthos.

I am a GIS Technician with the Douglas County, Nebraska GIS dept. and one of two drone pilots we have. My coworker @SteveCacioppo and I started our drone program over five years ago in 2020 and have flown over 500 flights. We started flying the Matrice 4T this summer, with many autonomous flights including thermal.

We already use Site Scan Manager to process all our drone imagery and have processed several thermal orthos. Currently we are only able to process thermal orthos which show relative temperatures, but we would like to have radiometric thermal orthos where we can identify temperature values for pixels.

We have received interest from county and city departments for thermal projects ranging from a heat resilience project to capture baseline temperatures and post-project conditions, to bridge deck inspection for identifying delamination.

Having a radiometric thermal ortho would allow us to make more specific comparisons when looking at temperature differences, enabling metrics over time and adding value to thermal imagery projects.

Re: Radiometric Thermal Ortho Processing for DJI Matrice 4T in Site Scan Manager - Status changed to: Under Consideration

dozer — Tue, 30 Dec 2025 16:48:30 GMT

Hi @festrada-ayala , thanks for submitting this idea. Unfortunately, newer DJI thermal models such as the Matrice 4T require the proprietary DJI Thermal SDK to interpret radiometric thermal data. Due to security concerns and legal reasons, Site Scan's cloud environment purposefully does not include the DJI SDK which means we cannot interpret the radiometric thermal data in these images.

Drone2Map and Pro do offer this capability, but it is an optional download and packaged separately from the main software installation. See the documentation for more details.

While we don't have a similar solution yet for Site Scan, we may conduct further research if the need becomes large enough.

Re: Radiometric Thermal Ortho Processing for DJI Matrice 4T in Site Scan Manager

festrada-ayala — Tue, 30 Dec 2025 17:06:04 GMT

Hey @dozer, thank you for your response. That's too bad, but I understand. It would be great if there could be some sort of work around for thermal processing in Site Scan Manager in the future.

I'm not able to find the optional installation file, which the documentation says can be downloaded from My Esri and installed alongside Drone2Map 2024.1 and later.

Could you please post a screenshot of where to navigate within My Esri to download the installation file?

Thank you

Re: Radiometric Thermal Ortho Processing for DJI Matrice 4T in Site Scan Manager

AustenThum — Tue, 06 Jan 2026 18:29:02 GMT

Hi @festrada-ayala, I hope you are doing well. Thanks for reaching out.

The optional DJI Camera Support download is available in My Esri as mentioned in this thread, if you have D2M, you can use this link to download the package: https://my.esri.com/#/downloads/product?product=ArcGIS%20Drone2Map&version=2025.2

For your specific use case, we want to be transparent: the DJI Matrice 4T is not currently supported for thermal processing in this package. Our team worked extensively to integrate the latest DJI SDK, but encountered stability issues that would impact your experience. To ensure reliability and accuracy, we’ve held off on enabling this functionality until DJI releases an updated SDK that resolves these issues.

Re: Radiometric Thermal Ortho Processing for DJI Matrice 4T in Site Scan Manager - Status changed to: Closed

NicoBonnafoux — Wed, 18 Mar 2026 16:45:43 GMT

Per @dozer 's comment: Unfortunately, newer DJI thermal models such as the Matrice 4T require the proprietary DJI Thermal SDK to interpret radiometric thermal data. Due to security concerns and legal reasons, Site Scan's cloud environment purposefully does not include the DJI SDK which means we cannot interpret the radiometric thermal data in these images.

Drone2Map and Pro do offer this capability, but it is an optional download and packaged separately from the main software installation. See the documentation for more details.