topic Re: R-ArcGIS Bridge Installation in R-ArcGIS Questions

R-ArcGIS Bridge Installation

JamesPeters2 — Wed, 06 Sep 2017 20:17:47 GMT

I'm trying to install the R-ArcGIS bridge, but when I'm in ArcMap and connect to the folder on my desktop where the bridge tool was downloaded, I get a red X over the toolbox icon. I snapshot is attached below.

Does anyone know what the issue is and how it may be resolved? Thanks!

- James

Re: R-ArcGIS Bridge Installation

DanPatterson_Retired — Wed, 06 Sep 2017 20:24:48 GMT

Did you follow the instructions from here... https://github.com/R-ArcGIS/r-bridge-install

or elsewhere?

Re: R-ArcGIS Bridge Installation

JamesPeters2 — Thu, 07 Sep 2017 12:46:13 GMT

Yes

Re: R-ArcGIS Bridge Installation

DanPatterson_Retired — Thu, 07 Sep 2017 13:06:07 GMT

hmmm I would also put a note up there on 'issues' in case, it is viewed first.

Re: R-ArcGIS Bridge Installation

MarjeanPobuda — Thu, 07 Sep 2017 16:41:51 GMT

Hi James,

I am sorry you are running into an issue. I'd be more than happy to help you resolve it though. Dan is right, if you could post an issue for us and provide some more information (what version of ArcMap are you using?, what version of R do you have?, and what version of the R-ArcGIS bridge are you using?) we can get to work at checking on what is going on.

Sorry again about the problem, hope to hear from you soon.

Thanks,

Marjean

Re: R-ArcGIS Bridge Installation

JamesPeters2 — Thu, 07 Sep 2017 18:10:13 GMT

Thanks Marjean – I just posted an issue. - James

Re: R-ArcGIS Bridge Installation

ShaunWalbridge — Fri, 15 Sep 2017 04:47:07 GMT

James filed an issue on Github, and we were able to track it down to an invalid Python install. After reinstalling ArcGIS, he's up and running again.

Cheers,

Shaun