topic Re: Feature Outline Masks tool not working in geoprocessing service ArcGIS 10.1 in Python Questions

Feature Outline Masks tool not working in geoprocessing service ArcGIS 10.1

ChanningDale — Thu, 16 May 2013 19:38:52 GMT

I have a Python toolbox custom tool that exports maps from a template MXD, and one of the geoprocessing tools I'm using in the custom tool is Feature Outline Masks. This tool only works at the ArcGIS Desktop Advanced license level. When I run it in Desktop with this license, the tool works as desired. We want to use this as a georpocessing service, and got it to publish successfully. Yet, when I run the service, the tool fails at Feature Outline Masks because it says that the tool is not licensed. Our ArcGIS 10.1 Server has Desktop installed on it and the license level is set to Advanced. I've also put the "import arcinfo" statement in my script, but that doesn't seem to make a different. In the script, I check to see if an Advanced license is available, and I get no complaints back from the tool. The "SetProduct" function is a legacy function, so that won't work.

Any tips? What am I missing? Is our Desktop install on the server conflicting with the licensing?

Re: Feature Outline Masks tool not working in geoprocessing service ArcGIS 10.1

KevinHibma — Thu, 16 May 2013 20:55:00 GMT

Desktop Advanced level tools require Server Advanced.
If you have Server Standard, you'll need to investigate up'ing the license level of Server to use that tool.

Re: Feature Outline Masks tool not working in geoprocessing service ArcGIS 10.1

ChanningDale — Tue, 21 May 2013 14:40:31 GMT

Thanks for the reply, Kevin. We re-authorized our server with an Advanced license and the geoprocessing service works now. I did a little digging and finally found a brochure that mentions "Advanced Geoprocessing" and license leveling. I think it would be good if this was mentioned in the help somewhere.