topic Re: arcpy.SignInToPortal "Failed to sign out" error in Python Questions

arcpy.SignInToPortal "Failed to sign out" error

azlotin — Thu, 04 Feb 2021 20:52:57 GMT

I am trying to create a map service definition file in Python (see a snippet below). The code fails on the line arcpy.SignInToPortal:

arcpy.SignInToPortal("****", "****", "****")
File "D:\ArcGIS\Pro\Resources\ArcPy\arcpy\__init__.py", line 2468, in SignInToPortal
return _SignInToPortal(*args, **kwargs)
ValueError: Failed to sign out.

I confirmed that I am not logged in to the portal on the machine which the script is executed. The portal URL and the user credentials are correct as well. Why am I getting the error and how to get around it? Thanks!

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arcpy.SignInToPortal(portalURL, "MyUserName", "MyPassword")

sharingDraft = mp.getWebLayerSharingDraft("HOSTING_SERVER", "FEATURE", serviceName)

sharingDraft.portalURL = portalURL

sharingDraft.portalFolder = serviceFolderName

sharingDraft.description = newDescription

sharingDraft.summary = "[Summary]"

sharingDraft.tags = "[Tags]"

sharingDraft.credits = "[Credits]"

sharingDraft.useLimitations = "[Limitations]"

sharingDraft.copyDataToServer = False

sharingDraft.exportToSDDraft(sdDraftFilePath)

arcpy.StageService_server(sdDraftFilePath, sdOutputFilePath)

Re: arcpy.SignInToPortal "Failed to sign out" error

Anonymous User — Fri, 05 Feb 2021 03:17:27 GMT

Hi @azlotin,

My first guess would be the Portal URL.
I know that you have checked that it is correct, but do you have the real string identifier in front of the string?
e.g: r"https://<portal webadaptor url>/<webadaptor name>/"

If you have, then I would be looking to see if the script can ping the server first as t may be a network issue as well.

Thanks,

Michael

Re: arcpy.SignInToPortal "Failed to sign out" error

tigerwoulds — Thu, 21 Oct 2021 14:00:50 GMT

Did you ever get this resolved? I'm running into a similar issue.

Re: arcpy.SignInToPortal "Failed to sign out" error

CarstenB_orsted — Wed, 27 Oct 2021 15:02:48 GMT

I think Michael is spot on with the portal URL.

I ran into the same problem today, and found out that the portal URL read from a configuration file was something like this:

https://myserver/portal/home

When I changed to

https://myserver/portal

everything worked!

Re: arcpy.SignInToPortal "Failed to sign out" error

JaredPilbeam2 — Thu, 18 Nov 2021 19:43:16 GMT

I second @CarstenB_orsted .

This worked for signing in to AGOL:

# Sign in to AGOL arcpy.SignInToPortal("https://wcountygis.maps.arcgis.com/", "user", "pass") arcpy.SignInToPortal(r"https://wcountygis.maps.arcgis.com/", "user", "pass")

This didn't work:

arcpy.SignInToPortal("https://wcountygis.maps.arcgis.com/home", "user", "pass") arcpy.SignInToPortal(r"https://wcountygis.maps.arcgis.com/home", "user", "pass")

Re: arcpy.SignInToPortal "Failed to sign out" error

Jay_Gregory — Fri, 18 Aug 2023 13:33:39 GMT

For us - this seems to be related to a self signed cert error. If using the Python API, GIS('myportalurl', username, password) fails with ssl validation error unless I add verify_cert=False as a parameter. The problem is, there is no way to do this using Arcpy.SignInToPortal, which is required for programmatically publishing services.