Error Publishing Scene Layer Package on Enterprise 10.9.1

cle444 — Fri, 14 Jun 2024 10:48:15 GMT

Hello ESRI community,

We have an issue when publishing SLPK in ArcGIS Enterprise 10.9.1. An error ‘Invalid scene package’ showed up after a couple of minutes and the publishing failed.

To eliminate the data issue, I have

Validated the layer
Uploaded and published successfully in DEV environment (same ArcGIS Enterprise build but a single machine deployment. PROD is a multi-server deployment)
Tested another small sample SLPK with the same result e.g. failed in PROD but succeeded in DEV.
SLPK attached here

Sever log shows ERROR 001885, which I searched online and couldn’t find much helpful info.

My gut feeling is it is about network but totally uneducated guess. Any idea?

Thanks,

Hua

Re: Error Publishing Scene Layer Package on Enterprise 10.9.1

cle444 — Thu, 19 Sep 2024 05:22:09 GMT

To answer my own question in case someone came across this issue.

It was caused by certain ports blocked on the Data Store machine. Check the official documentation and make sure the Windows firewall rules are configured correctly.

https://enterprise.arcgis.com/en/data-store/latest/install/windows/ports-used-by-arcgis-data-store.htm

topic Error Publishing Scene Layer Package on Enterprise 10.9.1 in Publishing and Managing Services Questions

Error Publishing Scene Layer Package on Enterprise 10.9.1

Re: Error Publishing Scene Layer Package on Enterprise 10.9.1