topic Error using Calculate Accessibility Matrix in Public Transit Questions https://community.esri.com/t5/public-transit-questions/error-using-calculate-accessibility-matrix/m-p/72279#M402 <HTML><HEAD></HEAD><BODY><P>I tried to use the Calculate Accessibility Matrix tool but I got Error 000824: The tool is not licensed.</P><P></P><P>I have Network Analyst, is there another package I need?</P></BODY></HTML> Sat, 11 Aug 2018 00:02:24 GMT SarahDoggett 2018-08-11T00:02:24Z Error using Calculate Accessibility Matrix https://community.esri.com/t5/public-transit-questions/error-using-calculate-accessibility-matrix/m-p/72279#M402 <HTML><HEAD></HEAD><BODY><P>I tried to use the Calculate Accessibility Matrix tool but I got Error 000824: The tool is not licensed.</P><P></P><P>I have Network Analyst, is there another package I need?</P></BODY></HTML> Sat, 11 Aug 2018 00:02:24 GMT https://community.esri.com/t5/public-transit-questions/error-using-calculate-accessibility-matrix/m-p/72279#M402 SarahDoggett 2018-08-11T00:02:24Z Re: Error using Calculate Accessibility Matrix https://community.esri.com/t5/public-transit-questions/error-using-calculate-accessibility-matrix/m-p/72280#M403 <HTML><HEAD></HEAD><BODY><P>You don't specify the software or version... so from support...</P><P><A class="link-titled" href="https://support.esri.com/en/technical-article/000013100" title="https://support.esri.com/en/technical-article/000013100">Error: 000824: The tool is not licensed</A>&nbsp;</P><P><A class="link-titled" href="http://pro.arcgis.com/en/pro-app/tool-reference/tool-errors-and-warnings/001001-010000/tool-errors-and-warnings-00801-00825-000824.htm" title="http://pro.arcgis.com/en/pro-app/tool-reference/tool-errors-and-warnings/001001-010000/tool-errors-and-warnings-00801-00825-000824.htm">000824: The tool is not licensed.—Help | ArcGIS Desktop</A>&nbsp;</P><P>In short, make sure that the license is toggled on if working within arcmap or checked out if scripting or you have access to the extension in the first place</P></BODY></HTML> Sat, 11 Aug 2018 05:38:27 GMT https://community.esri.com/t5/public-transit-questions/error-using-calculate-accessibility-matrix/m-p/72280#M403 DanPatterson_Retired 2018-08-11T05:38:27Z Re: Error using Calculate Accessibility Matrix https://community.esri.com/t5/public-transit-questions/error-using-calculate-accessibility-matrix/m-p/72281#M404 <HTML><HEAD></HEAD><BODY><P>Did you resolve this problem?</P><P></P><P>If not, could you copy and paste the full message text so I can take a look (not just the error message, but everything that appears in the geoprocessing window)?</P></BODY></HTML> Tue, 14 Aug 2018 18:45:20 GMT https://community.esri.com/t5/public-transit-questions/error-using-calculate-accessibility-matrix/m-p/72281#M404 MelindaMorang 2018-08-14T18:45:20Z Re: Error using Calculate Accessibility Matrix https://community.esri.com/t5/public-transit-questions/error-using-calculate-accessibility-matrix/m-p/72282#M405 <HTML><HEAD></HEAD><BODY><P>Thanks! That worked!</P></BODY></HTML> Tue, 14 Aug 2018 18:49:20 GMT https://community.esri.com/t5/public-transit-questions/error-using-calculate-accessibility-matrix/m-p/72282#M405 SarahDoggett 2018-08-14T18:49:20Z