topic Re: Credit limit now negative in Nonprofit Program Questions

Credit limit now negative

charlescomstock1 — Fri, 28 May 2021 13:52:16 GMT

Hi, I have a nonprofit ESRI account, I have went over the credit limit, but there was no warning etc. I was wondering if I have to pay for this? What happens if I go over more? Etc. any help ASAP would be greatly appreciated.

Re: Credit limit now negative

DerekLaw — Fri, 28 May 2021 15:22:06 GMT

Hi @charlescomstock1,

Please reach out to your Esri account manager/local Distributor to discuss this issue. They are the best points of contact to address this issue. Or, please contact Esri Customer Service directly.

Hope this helps,

Re: Credit limit now negative

JayantaPoddar — Fri, 28 May 2021 18:46:17 GMT

Also for your reference, here is a nice blog on Understanding and Managing Credits in ArcGIS Online.

And understand credits consumption based on various capabilities.