ArcView Online Grayed Out - Cannot get base maps.

PaulRosholt — Tue, 29 Apr 2014 20:19:10 GMT

I have completed registration of my ERSI Global Account, ArcView 10.1 allows me to sign in under "File - Sign In", yet ArcView Online and ArcView Online options under "Add Data" remain grayed out. Is there some other simple step I am missing?

Re: ArcView Online Grayed Out - Cannot get base maps.

PaulRosholt — Wed, 30 Apr 2014 00:41:46 GMT

After many searches of the ESRI Forums, finally found an answer. One little check box in internet tools LAN settings:

Re: ArcGIS Connection has stopped working

The following suggestion should resolve the issue:

1. Open Internet Explorer-> Tools->Internet Options->Connections-> LAN Settings and turn off "Automatically detect settings."

Other Suggestions
1. Navigate to Control Panel->Add/Remove Programs->Select ArcGIS Explorer for Desktop ->Uninstall/change->Repair.
2. Try to ensure that you have the most current display driver installed on your client machine. Open Control Panel > Device Manager. Expand Display Adapters. Right click the adapter below this > Properties. Go to the Driver tab > Update Driver > Search Automatically. If you can upgrade, then install the newer driver.
3. http://cyri.systemrequirementslab.co..._if/1186/10895 Use ArcGIS Explorer behind a firewall: http://webhelp.esri.com/arcgisexplor...n/firewall.htm

Regards,

Robert LeClair
Esri-Denver

Hope this helps anyone else stuck in the first exercise of the workbook...

topic ArcView Online Grayed Out - Cannot get base maps. in New to GIS Questions

ArcView Online Grayed Out - Cannot get base maps.

Re: ArcView Online Grayed Out - Cannot get base maps.