topic Re: Can't Get theTechnical Support in My Esri Questions https://community.esri.com/t5/my-esri-questions/can-t-get-thetechnical-support/m-p/200120#M70 <HTML><HEAD></HEAD><BODY><P>Hi Gulnihal,</P><P>Sorry that you encountered this issue. Thanks for letting us know about it.&nbsp;</P><P>We investigated, and we were not able to determine a reason you were having this issue</P><P>However, we checked this morning, and it appears that the issue has been resolved.</P><P>Can you try again, please, and let us know how it goes?</P><P>Thanks,<BR />Teresa</P></BODY></HTML> Fri, 17 Apr 2020 17:53:51 GMT TeresaDolan 2020-04-17T17:53:51Z Can't Get theTechnical Support https://community.esri.com/t5/my-esri-questions/can-t-get-thetechnical-support/m-p/200119#M69 <HTML><HEAD></HEAD><BODY><P>I cant request technical support. All the information that I need to give in the sections appears "loading" and doesn't let me to send and describe my product. My consultant said I need to clear my cookies or I need to make sure my internet connection is good enough. I tried everything. I even try to send technical support notification on my mobile phone. It doesn't help. Can you give me an advice for this, thanks...</P><P></P><P><IMG alt="" class="jive-emoji image-1 jive-image j-img-original" src="https://community.esri.com/legacyfs/online/488886_251.PNG" /></P></BODY></HTML> Thu, 16 Apr 2020 15:20:53 GMT https://community.esri.com/t5/my-esri-questions/can-t-get-thetechnical-support/m-p/200119#M69 GulnihalKurt1 2020-04-16T15:20:53Z Re: Can't Get theTechnical Support https://community.esri.com/t5/my-esri-questions/can-t-get-thetechnical-support/m-p/200120#M70 <HTML><HEAD></HEAD><BODY><P>Hi Gulnihal,</P><P>Sorry that you encountered this issue. Thanks for letting us know about it.&nbsp;</P><P>We investigated, and we were not able to determine a reason you were having this issue</P><P>However, we checked this morning, and it appears that the issue has been resolved.</P><P>Can you try again, please, and let us know how it goes?</P><P>Thanks,<BR />Teresa</P></BODY></HTML> Fri, 17 Apr 2020 17:53:51 GMT https://community.esri.com/t5/my-esri-questions/can-t-get-thetechnical-support/m-p/200120#M70 TeresaDolan 2020-04-17T17:53:51Z