https://community.esri.com/t5/my-esri-questions/anyone-else-experiencing-user-accounts-missing/m-p/1550454#M643 <P>I talked to Esri support and they think it is because the accounts were inactive for too long. I added back some of the accounts and so far they are still there.</P> Mon, 21 Oct 2024 14:07:04 GMT Joshua-Young 2024-10-21T14:07:04Z https://community.esri.com/t5/my-esri-questions/anyone-else-experiencing-user-accounts-missing/m-p/1550168#M641 <P>My supervisor needs to approve some quotes from Esri but got a "Connect to Your Organization" message when signing in today. I went into My Esri and my account is the only one left associated with our organization. I checked the Permissions Log and there are no records of anything being changed recently and no logs of accounts being deleted since the last one I did delete in 2020.</P><P>I am glad I still have access since the other two admin accounts are gone.</P> Fri, 18 Oct 2024 20:03:43 GMT https://community.esri.com/t5/my-esri-questions/anyone-else-experiencing-user-accounts-missing/m-p/1550168#M641 Joshua-Young 2024-10-18T20:03:43Z https://community.esri.com/t5/my-esri-questions/anyone-else-experiencing-user-accounts-missing/m-p/1550266#M642 <P>Hello&nbsp;<a href="https://community.esri.com/t5/user/viewprofilepage/user-id/313283">@Joshua-Young</a>, I remember seeing the message in the second screenshot (<A href="https://community.esri.com/t5/my-esri-blog/my-esri-release-may-23rd-2024/ba-p/1478156" target="_self">reference post</A>), but I'm not sure it might be related to your described situation. Curious to have confirmation, though.</P> Sat, 19 Oct 2024 17:55:45 GMT https://community.esri.com/t5/my-esri-questions/anyone-else-experiencing-user-accounts-missing/m-p/1550266#M642 RClavero 2024-10-19T17:55:45Z https://community.esri.com/t5/my-esri-questions/anyone-else-experiencing-user-accounts-missing/m-p/1550454#M643 <P>I talked to Esri support and they think it is because the accounts were inactive for too long. I added back some of the accounts and so far they are still there.</P> Mon, 21 Oct 2024 14:07:04 GMT https://community.esri.com/t5/my-esri-questions/anyone-else-experiencing-user-accounts-missing/m-p/1550454#M643 Joshua-Young 2024-10-21T14:07:04Z https://community.esri.com/t5/my-esri-questions/anyone-else-experiencing-user-accounts-missing/m-p/1550659#M644 <P>Thank you for the update.</P> Mon, 21 Oct 2024 21:09:58 GMT https://community.esri.com/t5/my-esri-questions/anyone-else-experiencing-user-accounts-missing/m-p/1550659#M644 RClavero 2024-10-21T21:09:58Z