https://community.esri.com/t5/my-esri-questions/unable-to-download-software-from-myesri-new-site/m-p/1244316#M500 <P>ESRI seem to have fixed this for us today.</P><P>I could see the downloads, but the software would not download. I had a case open.</P> Thu, 29 Dec 2022 18:09:01 GMT FionaRenton1 2022-12-29T18:09:01Z https://community.esri.com/t5/my-esri-questions/unable-to-download-software-from-myesri-new-site/m-p/1244153#M498 <P>Is anyone else having this issue today? We have downloaded a lot of software from the old my.esri pages in the past, but the new website leads me to this page "{"success":false}"&nbsp;</P><P>We have tried multiple browsers, incognito, cleared cache, different laptops...</P><P>I have a ticket open</P> Thu, 29 Dec 2022 00:35:39 GMT https://community.esri.com/t5/my-esri-questions/unable-to-download-software-from-myesri-new-site/m-p/1244153#M498 FionaRenton1 2022-12-29T00:35:39Z https://community.esri.com/t5/my-esri-questions/unable-to-download-software-from-myesri-new-site/m-p/1244284#M499 <P>You can go back to Classic My Esri.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="JayantaPoddar_0-1672334670589.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/59452i5F87D07B937DB047/image-size/medium?v=v2&amp;px=400" role="button" title="JayantaPoddar_0-1672334670589.png" alt="JayantaPoddar_0-1672334670589.png" /></span></P><P>In the new My Esri, I am not facing this issue. I can see the software for download.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="JayantaPoddar_1-1672334874791.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/59453i93200ACFAD6C722A/image-size/medium?v=v2&amp;px=400" role="button" title="JayantaPoddar_1-1672334874791.png" alt="JayantaPoddar_1-1672334874791.png" /></span></P><P>&nbsp;</P><P>You could reach out to Esri Support team, if the issue persists.</P><P>&nbsp;</P> Thu, 29 Dec 2022 17:28:36 GMT https://community.esri.com/t5/my-esri-questions/unable-to-download-software-from-myesri-new-site/m-p/1244284#M499 JayantaPoddar 2022-12-29T17:28:36Z https://community.esri.com/t5/my-esri-questions/unable-to-download-software-from-myesri-new-site/m-p/1244316#M500 <P>ESRI seem to have fixed this for us today.</P><P>I could see the downloads, but the software would not download. I had a case open.</P> Thu, 29 Dec 2022 18:09:01 GMT https://community.esri.com/t5/my-esri-questions/unable-to-download-software-from-myesri-new-site/m-p/1244316#M500 FionaRenton1 2022-12-29T18:09:01Z https://community.esri.com/t5/my-esri-questions/unable-to-download-software-from-myesri-new-site/m-p/1301536#M526 <P>I also get this issue today. Not sure what happens.</P> Wed, 21 Jun 2023 14:57:34 GMT https://community.esri.com/t5/my-esri-questions/unable-to-download-software-from-myesri-new-site/m-p/1301536#M526 TerenceNg2 2023-06-21T14:57:34Z https://community.esri.com/t5/my-esri-questions/unable-to-download-software-from-myesri-new-site/m-p/1301733#M527 <P>I had to open a support case. This was a problem with the new myESRI page.</P> Wed, 21 Jun 2023 20:15:16 GMT https://community.esri.com/t5/my-esri-questions/unable-to-download-software-from-myesri-new-site/m-p/1301733#M527 FionaRenton1 2023-06-21T20:15:16Z