https://community.esri.com/t5/my-esri-questions/how-to-grant-permissions/m-p/1134709#M443 <P>Hi everyone,</P><P>I am trying to login to My Esri. It's saying I need a token, which I do not have. I have requested permission, and I got an email saying my permissions request was received by the administrator. However, I am the administrator and I haven't received anything. Where do I look and how do I grant permissions? Nothing is in my email, or in my arcgis online account. Any help would be greatly appreciated.&nbsp;</P> Tue, 18 Jan 2022 18:33:38 GMT CarbonAmerica 2022-01-18T18:33:38Z https://community.esri.com/t5/my-esri-questions/how-to-grant-permissions/m-p/1134709#M443 <P>Hi everyone,</P><P>I am trying to login to My Esri. It's saying I need a token, which I do not have. I have requested permission, and I got an email saying my permissions request was received by the administrator. However, I am the administrator and I haven't received anything. Where do I look and how do I grant permissions? Nothing is in my email, or in my arcgis online account. Any help would be greatly appreciated.&nbsp;</P> Tue, 18 Jan 2022 18:33:38 GMT https://community.esri.com/t5/my-esri-questions/how-to-grant-permissions/m-p/1134709#M443 CarbonAmerica 2022-01-18T18:33:38Z https://community.esri.com/t5/my-esri-questions/how-to-grant-permissions/m-p/1134719#M444 <P>Have you recently purchased ArcGIS License?&nbsp;If yes, did you receive any email from Esri with "Order Fulfillment Confirmation"?</P><P>Do you have a Personal Use License or a business license (currently under maintenance)?&nbsp;</P><P>In case you were a member of the organizational account in My Esri, and accidentally got disconnected from the organization, please contact <A href="https://support.esri.com/en/contact-tech-support" target="_self">Esri Support</A>&nbsp;for further assistance.</P> Tue, 18 Jan 2022 18:51:12 GMT https://community.esri.com/t5/my-esri-questions/how-to-grant-permissions/m-p/1134719#M444 JayantaPoddar 2022-01-18T18:51:12Z https://community.esri.com/t5/my-esri-questions/how-to-grant-permissions/m-p/1134746#M445 <P>I have received the email with the Order Fulfillment Confirmation. The license I bought was the ArcGIS Desktop Basic.&nbsp;</P><P>From what I can tell, I haven't been disconnected as I am the administrator and I am still able to login to ArcGIS online.&nbsp;</P> Tue, 18 Jan 2022 19:43:13 GMT https://community.esri.com/t5/my-esri-questions/how-to-grant-permissions/m-p/1134746#M445 CarbonAmerica 2022-01-18T19:43:13Z https://community.esri.com/t5/my-esri-questions/how-to-grant-permissions/m-p/1134759#M446 <P>Getting disconnected from My Esri organization doesn't disconnect you from your AGOL organization.</P><P>Ensure you are logging in to My Esri, using the same Esri account mentioned in the Order Fulfillment Confirmation email?</P> Tue, 18 Jan 2022 20:05:20 GMT https://community.esri.com/t5/my-esri-questions/how-to-grant-permissions/m-p/1134759#M446 JayantaPoddar 2022-01-18T20:05:20Z https://community.esri.com/t5/my-esri-questions/how-to-grant-permissions/m-p/1134762#M447 <P>You're right, I was using a different account than the one on the Order Fulfillment Confirmation email. Thanks for your help!</P> Tue, 18 Jan 2022 20:11:33 GMT https://community.esri.com/t5/my-esri-questions/how-to-grant-permissions/m-p/1134762#M447 CarbonAmerica 2022-01-18T20:11:33Z