https://community.esri.com/t5/my-esri-ideas/notification-to-primary-contact-for-recent/idi-p/1155302 <P>As a member of a large organization, when we purchase new licenses or subscriptions,&nbsp; the role of administrator, user and purchasing agent are 3 different people.&nbsp; As a central GIS office, we administer multiple accounts, and I am primary contact for all of them.&nbsp; &nbsp;An agency makes a purchase for a new user, and right now, the only way I can tell when a purchase has been completed is to periodically visit myEsri and watch for new transactions.&nbsp; &nbsp; This is quite inconvenient and there has got to be a better way to handle this.&nbsp; &nbsp;&nbsp;</P><P>What would be helpful is an option to have an email generated for certain activities, like new purchases, that are going on with myEsri.&nbsp; &nbsp;That way not only would I know when new accounts and subscriptions are available, I could also see when our maintenance is fully paid.&nbsp; &nbsp; I receive notices when bills are due, why not when they are paid as well?&nbsp; &nbsp;</P><P>Currently I believe notification goes to the user or the purchaser, but I never see or hear about these, because they assume that the GIS office is surely being notified as well.&nbsp; That leaves us with daily, twice daily visiting myEsri to look at the dates of recent transactions.&nbsp;&nbsp;</P> Fri, 18 Mar 2022 17:14:24 GMT TracySchloss 2022-03-18T17:14:24Z https://community.esri.com/t5/my-esri-ideas/notification-to-primary-contact-for-recent/idi-p/1155302 <P>As a member of a large organization, when we purchase new licenses or subscriptions,&nbsp; the role of administrator, user and purchasing agent are 3 different people.&nbsp; As a central GIS office, we administer multiple accounts, and I am primary contact for all of them.&nbsp; &nbsp;An agency makes a purchase for a new user, and right now, the only way I can tell when a purchase has been completed is to periodically visit myEsri and watch for new transactions.&nbsp; &nbsp; This is quite inconvenient and there has got to be a better way to handle this.&nbsp; &nbsp;&nbsp;</P><P>What would be helpful is an option to have an email generated for certain activities, like new purchases, that are going on with myEsri.&nbsp; &nbsp;That way not only would I know when new accounts and subscriptions are available, I could also see when our maintenance is fully paid.&nbsp; &nbsp; I receive notices when bills are due, why not when they are paid as well?&nbsp; &nbsp;</P><P>Currently I believe notification goes to the user or the purchaser, but I never see or hear about these, because they assume that the GIS office is surely being notified as well.&nbsp; That leaves us with daily, twice daily visiting myEsri to look at the dates of recent transactions.&nbsp;&nbsp;</P> Fri, 18 Mar 2022 17:14:24 GMT https://community.esri.com/t5/my-esri-ideas/notification-to-primary-contact-for-recent/idi-p/1155302 TracySchloss 2022-03-18T17:14:24Z https://community.esri.com/t5/my-esri-ideas/notification-to-primary-contact-for-recent/idc-p/1423968#M137 <P>Similar issue here, after a purchase is made, I must validate that the license, subscription, etc. has been 'received' prior to authorizing payment. However, within our ArcGIS Online subscription I was removed from the Administrator role (because I only logged in once a month to check licensing). So now there is no way to see if new subscriptions are successfully provisioned to our AGOL organization.&nbsp;&nbsp;</P> Thu, 09 May 2024 17:52:57 GMT https://community.esri.com/t5/my-esri-ideas/notification-to-primary-contact-for-recent/idc-p/1423968#M137 RichardDaniels 2024-05-09T17:52:57Z