topic Re: ArcMap crashes when selecting elements in Mapping Questions

ArcMap crashes when selecting elements

JamesHarrington — Tue, 08 Aug 2017 13:14:37 GMT

Hello -

I have a recurring problem with map files. In Layout view, when I select multiple elements by dragging a box, I get the dialog 'ArcMap has stopped working'. Sometimes this happens when selecting a single element or resizing an element.

I've had limited success in fixing it, usually by re-creating the map from scratch, and copying the layers and elements from the bad map file.

Any ideas why this happens, and what can be done to prevent or remedy it?

thanks,

james

Re: ArcMap crashes when selecting elements

JayantaPoddar — Tue, 08 Aug 2017 14:00:09 GMT

First, try Resetting your ArcGIS application profile‌

If the issue still persists, try

Disconnecting the attached printers from the system hosting ArcMap.

Re: ArcMap crashes when selecting elements

JamesHarrington — Wed, 09 Aug 2017 11:19:42 GMT

Thank you-

I found the problem. There was a layout element that was composed of multiple elements in a group that was causing the problem. I re-created it and replaced it. Not sure what was causing the shut down with the original element..

Re: ArcMap crashes when selecting elements

AdrianWelsh — Wed, 09 Aug 2017 14:13:58 GMT

James, it would help to mark this thread as "answered" to close it out (either "assumed answered" or mark your response as the correct response).

Re: ArcMap crashes when selecting elements

JamesHarrington — Wed, 09 Aug 2017 15:11:54 GMT

I don’t see any way to do this

Re: ArcMap crashes when selecting elements

AdrianWelsh — Wed, 09 Aug 2017 15:19:33 GMT

James, in the original post, you should see this option:

In your response, you should see this option:

Re: ArcMap crashes when selecting elements

JamesHarrington — Wed, 09 Aug 2017 15:25:06 GMT

I do not see either of those

Re: ArcMap crashes when selecting elements

AdrianWelsh — Wed, 09 Aug 2017 15:38:45 GMT

James,

That is really bizarre. I would ask if you are logged in but I would assume you would have to be logged in in order to post back to this thread.

CCatania-esristaff‌, could there be a bug with James not being able to see the "answer" options?

Re: ArcMap crashes when selecting elements

RebeccaStrauch__GISP — Wed, 09 Aug 2017 15:39:20 GMT

I'm not a moderator in this space, but a moderator can do it for you and I'll tag CCatania-esristaff‌ in case no one else is able to do it before he can.

Re: ArcMap crashes when selecting elements

JayantaPoddar — Wed, 09 Aug 2017 17:07:47 GMT

You won't see it in inbox. Open the thread (https://community.esri.com/thread/199554-arcmap-crashes-when-selecting-elements )in a new tab. Then you will be able to mark the answer as correct.