topic Re: Is anyone getting a error when searching for an address in Layout View? in Mapping Questions

Is anyone getting a error when searching for an address in Layout View?

RobSmith — Thu, 13 Dec 2018 18:42:58 GMT

When trying to search for an address using the "Find" tool and the "World Geocode Service (ArcGIS Online)" Locator we are getting a "There was and error trying to find candidates" error message.

We are running ArcGIS Desktop 10.2.2 and Windows 10 Enterprise

See attached image for error.

Re: Is anyone getting a error when searching for an address in Layout View?

ShanaBritt — Fri, 28 Dec 2018 23:00:45 GMT

Rob,

We are aware of this issue and it seems the error is only returned when using the ArcGIS World Geocoding Service or a locator view based on the ArcGIS World Geocoding Service. Here is the number if you would like to track it, BUG-000118837.

Re: Is anyone getting a error when searching for an address in Layout View?

AdrianWelsh — Fri, 28 Dec 2018 23:54:28 GMT

I am not sure if this is helpful or not but here is a link to the bug:

BUG-000118837: In the ArcMap Layout view, the error message, "get_c..

Re: Is anyone getting a error when searching for an address in Layout View?

RobSmith — Mon, 07 Jan 2019 20:27:49 GMT

Thank you. I will subscribe to the bug watch.

Re: Is anyone getting a error when searching for an address in Layout View?

G__AndrewFricker — Thu, 04 Apr 2019 20:28:33 GMT

I had the same issue @Shana Britt

Thanks for the bug link.

Re: Is anyone getting a error when searching for an address in Layout View?

MichaelVolz — Fri, 05 Apr 2019 15:45:37 GMT

This is an error message I am getting in ArcMap 10.7 using World Geocode Service:

Is this bug scheduled to be fixed in a patch to ArcMap 10.7 as well as older versions?