topic arcgis not connected in Esri Tutorials Questions https://community.esri.com/t5/esri-tutorials-questions/arcgis-not-connected/m-p/631800#M269 <HTML><HEAD></HEAD><BODY><P><IMG alt="" class="jive-emoji image-1 jive-image j-img-original" src="https://community.esri.com/legacyfs/online/487046_微信截图_20200401182430.png" /><IMG alt="" class="jive-emoji jive-image image-2 j-img-original" src="https://community.esri.com/legacyfs/online/487047_4afd87cb39dbb6fd401b42461e24ab18972b3730.jpg" /></P><P>I cannot add basemap and the global shows ArcGIS not connected. I cannot solve it according to&nbsp;<SPAN style="color: var(--ic-link-color); background-color: #ffffff; text-decoration: underline;"><A class="unlinked">https://community.esri.com/groups/technical-support/blog/2013/04/01/having-issues-adding-arcgis-online-basemaps-to-arcmap/</A></SPAN></P></BODY></HTML> Wed, 01 Apr 2020 10:45:56 GMT JackDong 2020-04-01T10:45:56Z arcgis not connected https://community.esri.com/t5/esri-tutorials-questions/arcgis-not-connected/m-p/631800#M269 <HTML><HEAD></HEAD><BODY><P><IMG alt="" class="jive-emoji image-1 jive-image j-img-original" src="https://community.esri.com/legacyfs/online/487046_微信截图_20200401182430.png" /><IMG alt="" class="jive-emoji jive-image image-2 j-img-original" src="https://community.esri.com/legacyfs/online/487047_4afd87cb39dbb6fd401b42461e24ab18972b3730.jpg" /></P><P>I cannot add basemap and the global shows ArcGIS not connected. I cannot solve it according to&nbsp;<SPAN style="color: var(--ic-link-color); background-color: #ffffff; text-decoration: underline;"><A class="unlinked">https://community.esri.com/groups/technical-support/blog/2013/04/01/having-issues-adding-arcgis-online-basemaps-to-arcmap/</A></SPAN></P></BODY></HTML> Wed, 01 Apr 2020 10:45:56 GMT https://community.esri.com/t5/esri-tutorials-questions/arcgis-not-connected/m-p/631800#M269 JackDong 2020-04-01T10:45:56Z Re: arcgis not connected https://community.esri.com/t5/esri-tutorials-questions/arcgis-not-connected/m-p/631801#M270 <HTML><HEAD></HEAD><BODY><P>can you login to your esri account?</P><P>The link doesn't work, it is appearing as text only.</P></BODY></HTML> Wed, 01 Apr 2020 11:04:27 GMT https://community.esri.com/t5/esri-tutorials-questions/arcgis-not-connected/m-p/631801#M270 DanPatterson_Retired 2020-04-01T11:04:27Z Re: arcgis not connected https://community.esri.com/t5/esri-tutorials-questions/arcgis-not-connected/m-p/631802#M271 <HTML><HEAD></HEAD><BODY><P>Hey Jack,</P><P></P><P>It sounds like you're not connected to an active Portal/ArcGIS Online organization. Try launching ArcGIS Administrator on your machine and check the Portal connections.</P><P><A class="link-titled" href="https://enterprise.arcgis.com/en/portal/10.5/administer/linux/use-with-desktop.htm" title="https://enterprise.arcgis.com/en/portal/10.5/administer/linux/use-with-desktop.htm">Use ArcGIS Desktop with your portal—Portal for ArcGIS (10.5.x) | Documentation for ArcGIS Enterprise</A></P><P></P><P>-Josh</P></BODY></HTML> Wed, 01 Apr 2020 13:24:16 GMT https://community.esri.com/t5/esri-tutorials-questions/arcgis-not-connected/m-p/631802#M271 GeoJosh 2020-04-01T13:24:16Z