topic Re: AGOL Parcel Finder application error in Land Records and Valuation Questions

AGOL Parcel Finder application error

SamanthaEdwards — Tue, 16 Sep 2014 13:52:43 GMT

A user from outside our network is getting the following message when trying to open our Parcel Finder web application: "Unable to launch application: unable to access application's configuration"

Does anyone know what this means?

Thanks,

Re: AGOL Parcel Finder application error

AllisonMuise1 — Thu, 25 Sep 2014 16:06:33 GMT

Hi Samantha,

I'm not sure why you're getting this message. Can you tell me a bit more about how you created this application so I can try to help you troubleshoot?

For example:

- Did you download the app code and set the app up on your web server?

- Did you download the app to do some additional configuration and then re-host the configuration in AGOL?

- Have you created and configured the application completely in AGOL (ie no downloading at all)? What was the owner name of the template you used?

-Allison

Re: AGOL Parcel Finder application error

SamanthaEdwards — Thu, 25 Sep 2014 16:11:38 GMT

I wasn't getting the message, a user outside of our network was. He has since informed us that he was the only one getting the message and everyone around him could access the site, so I'm not sure what the problem was.

Thanks for taking the time to respond.

-Sam